How to setup email on Apple iPhone

Follow the steps below to set up your domain emails address on your Apple iPhone mobile device:
  1. Open Settings on the iPhone mobile device.
  2. Scroll down, Select ‘Passwords and Accounts’.
  3. Select ‘Add Account’.
  4. Various email options will appear, select ‘Other’.
  5. Under Mail, select ‘Add Mail Account’.
  6. Enter your full name.
  7. Enter your email address.
  8. Enter the password for your email address.
  9. Select ‘Next’ at the top right to continue.
  10. Select the type of mail account you want, IMAP or POP. We suggest you use IMAP.
  11. Scroll down to enter the ‘Incoming mail server’ settings.
    Host Name – mail(dot)the domain name. eg:mail.yourdomainname.co.za
    Username – enter your email address and the
    Password – enter the password.
  12. Scroll down to enter the ‘Outgoing mail server’ settings.
    Host Name – mail(dot)the domain name. eg:mail.yourdomainname.co.za

    Username – enter your email address and the
    Password – enter the password.

     

  13. Select ‘Next’.
  14. Your account details will be verified, and blue ticks will display once verification is complete.
  15. Select ‘Save’.

You can now go to your mail application and your new mailbox has been added.

Server ports:
  • IMAP uses port 143, but with SSL secure encryption IMAP uses port 993.
  • POP uses port 110, but with SSL secure encryption POP uses port 995.
  • SMTP uses port 25, but with SSL secure encryption SMTP uses port 587.

How to setup emails on an Android mobile device

Follow the steps below to set up your domain emails address on your Android mobile device:
  1. Open the email application on the device.
  2. Select add ‘new account’.
  3. Enter your email address and email password.
  4. Select ‘Manual Set up’, to enter the server details in manually.
  5. Select the type of account you want to set up, we recommend IMAP. Click on ‘IMAP Account’.
  6. Next to Username enter your full email address.
  7. Scroll down and fill in the Incoming Server Details:
    IMAP server – Enter mail(dot)the domain name. eg:mail.yourdomainname.co.za
    Security type – Set to none.
    Port number – 143 by default.
  8. Scroll down to fill in the Outgoing Server Details:
    SMTP server – Enter mail(dot)the domain name. eg:mail.yourdomainname.co.za

    Security type – Set to none.
    Port number – Change the port number. For non-SSL change to 587 and with SSL change to 25 or 465.

  9. Tick the “authentication required before sending emails” box.
  10. Username: enter your FULL email address and password.
  11. Click sign in.
  12. You will be directed to your inbox when the set-up is complete.
Server ports:
  • IMAP uses port 143, but with SSL secure encryption IMAP uses port 993.
  • POP uses port 110, but with SSL secure encryption POP uses port 995.
  • SMTP uses port 25, but with SSL secure encryption SMTP uses port 587.
Open chat